If the item that has arrived is not the item you have ordered we will accept a return and/or an exchange. Please note that the item must be in its original delivery condition complete with the packaging which includes manual, accessories, and other inclusions in pristine physical condition. We will return or exchange your item sameday if in beirut, if outside beirut it will take 2-3 days. On items claimed to have a factory defect, customers shall report this within 3 days from the date of the purchase The issue must be emailed to or whatsapp +96176760108 Returns will be credited to the original payment method used to purchase the item.ĭelivery costs will not be refunded for unwanted orders. Once we receive your item we will process a refund as soon as possible. Or we can send our delivery company to pick the item (delivery fee will be added) Package up your item and return it back to our address To request a refund please send us an email to or contact us on whatsapp +96176760108. You are welcome to inspect the items you have order as you would in our shop but If items have been opened or used we will not be able to accept a return. Unwanted items must be in the condition they were when they arrived, including any plastic wrapping which should still be intact. If you have changed your mind about an item you have purchased through we are happy to offer a refund within 3 days of purchase. If for any reason you wish to return a product purchased from, we are happy to help providing the product you are returning agree’s with our returns policy.
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